Delivery: All items are custom made to order and may require 3-4 weeks for delivery. Delivery times may be longer depending on the availibility of the item to be embellished.
In the United States and Canada items are shipped UPS. International orders may take 6 weeks for delivery. We will make every effort to have your order delivered as soon as possible.
Guarantee: Your satisfaction is guaranteed. We at Stitches to Design strive to satisfy all our customers. If, for some reason, you are not completely satisfied with your order, give us a call and we will do everything possible to correct the problem. Custom orders are not returnable as they are all made to order. All sale merchandise or specially discounted items are final sales.
To obtain the status of an order, enter the confirmation number and click Go!.